Technology is hard – the sequel
Self-checkout lines are a godsend for those who hate interacting with strangers, so roughly 80% of the entire population. However, it can be a major source of headache, both to the person who doesn’t know how to use it but queued anyway, and to those who are waiting in line for their turn.
The worst part is when people, who are mostly boomers, go to the self-checkout machine for the very first time. And it’s not like they’re giving it a trial—they’ve come with full carts containing a hundred different products that’ll take a year for them to finish scanning.