‘Ello, Guv’nah!
If you work with telephones all day, the company has an obligation to teach you how to operate them. Making and receiving calls isn’t too difficult, but do you know how to transfer calls to other people? This person didn’t, and things went from bad to worse in a matter of moments.
After picking up a call, the caller asked him to transfer his call to a higher-up. He had no idea how to do it, so he did the first thing that popped into his mind. He pretended to be the other guy. The pain and humiliation don’t end there. He actually faked an English accent while doing it! He was immediately called out for it.