Hands-on
Grammar and spelling are important, especially when your supervisor has given you the responsibility of communicating to your colleagues and customers over the store’s tannoy. You need to make yourself clear in a quick and concise way, especially when there’s an emergency.

In this case, it probably would have been slightly better, and more accurate, to say that there was a customer near the sporting balls section. That way an employee would be able to help I’m hoping that’s the case anyway, otherwise someone is in need of another round of the harassment seminar.