Blame it on the accent
We all need to be a bit more understanding of people from different cultures. They speak differently from us, but as long as we’re speaking the same language, there shouldn’t be too many language barriers, right? Oh, wait, we totally forgot all about accents.
This person had accidentally let out the F-bomb when she meant to say FAQs. The two sound completely different, but hey, accents can be strange like that. It’s just one of those things we all have to live with. If there was a version of autocorrect for oral speech, she probably wouldn’t have minded it changing to “ducks” this time.